We design and deliver AI automation systems for operations with high volume and complexity. Model-agnostic, GDPR-compliant, with full IP transferred to the client at go-live.
Our portfolio covers the entire operational surface of a mid or large company. Each line is led by senior architects with a minimum of eight years of production experience.
Multi-channel conversational assistants with persistent memory, intelligent escalation and CRM integration. We service volumes of 50,000+ monthly interactions per deployment.
Event-driven pipelines that unify ERP, CRM, ticketing and data warehouse. Failure resilience with intelligent retry and full per-transaction audit trail.
Executive reports auto-generated from heterogeneous sources, with natural-language narratives, deviation alerts and conditional distribution to stakeholders.
Dedicated internal applications: quote generators, contract review, procurement copilots. Shipped with enterprise auth (SSO/SAML) and compliant logging.
All deployments run on the TNY Orchestration Layer — an open-source runtime we transfer to the client at go-live, with complete architectural documentation and source code access. Zero lock-in.
Every deployment is measured against a baseline agreed at kickoff. The numbers below are financially validated by our clients' controllers, contractually anonymised.
Automated reconciliation of multi-currency custody statements: workforce reduced from 14 FTE to 2 FTE of supervision, accuracy up from 94% to 99.7%.
Dispatcher copilot orchestrating orders, routing and billing across three legacy systems. ROI reached in 4.2 months; extended to a predictive maintenance module.
AI assistant serving 24/7 support channels (email, chat, WhatsApp) with intelligent human escalation and continuous learning from store-manager feedback.
Every engagement moves through the same four phases — without exception, whether it is a 6-week pilot or an 18-month multi-department transformation.
Audit of target processes, quantification of the operational baseline and prioritisation on ROI and risk. Deliverable: value map and architecture decision record.
System diagrams, threat modelling, DPIA for personal data and review with the client's legal team. Output approved before any code hits production.
Two-week sprints with a working demo at the end of each sprint and continuous access to the development branch for the client's stakeholders.
Full transfer of code, documentation and runbooks. Optional: managed operations with a contractually defined SLA or enablement for the client's internal team.
DPIA on every deployment that processes personal data. DPAs compliant with Reg. 2016/679. EU processing (Frankfurt / Dublin) by default.
Aligned with ISO 27001 and the SOC 2 Type II framework. Encryption at rest (AES-256), in transit (TLS 1.3), key rotation every 90 days.
Immutable per-interaction logs with configurable retention. Export to the client's SIEM (Splunk, Elastic, Sentinel).
Code, fine-tuned models and configurations are fully client-owned at go-live. Zero residual clauses.
For further clarifications or an NDA before conversation, write directly to the practice partner.
We work on a statement of work basis with measurable objectives, predefined milestones and billing per delivery phase. Standard contracts include NDA, DPA and clauses assigning full IP ownership to the client.
All deployments respect the data minimisation principle. Processing runs on EU infrastructure (Frankfurt / Dublin). We sign DPAs compliant with Regulation 2016/679 and deliver a technical compliance report at project close.
For Rapid Deployment packages, the first productive workflow is live in 5–10 business days. For multi-department transformations, discovery takes 2–3 weeks, followed by two-week delivery sprints.
The architecture is model-agnostic: we route prompts through our own gateway abstracting OpenAI, Anthropic, Mistral and self-hosted models. The client owns the configuration and can migrate between vendors without a rewrite.
Our standard SLA includes 24/7 monitoring, incident response under 4 business hours, 99.5% target uptime and quarterly performance reviews with tuning included. Extended SLA packages available.
Yes. We regularly deliver integrations via REST/SOAP APIs, ODBC connectors and event-driven middleware. For systems without an exposed API, we use production-proven RPA mechanisms.
Every briefing lasts 45 minutes and is led by a practice partner. You leave with a preliminary value map and a scope estimate, regardless of what follows.
TNY Performance is an enterprise AI automation consulting and implementation firm serving mid-market and enterprise companies operating in Romania and the European Union. The four practice lines are: (1) Conversational AI and customer operations, (2) Process orchestration and integration across systems (SAP, Salesforce, legacy), (3) Automated business intelligence with natural-language narratives, and (4) internal tools and domain-specific copilots. Engagements follow four standard phases (discovery, architecture review, iterative build, handover) with GDPR compliance by design, ISO 27001 alignment, EU processing (Frankfurt / Dublin), and full transfer of intellectual property to the client at go-live. Median time from kickoff to first production workflow is 14 days. Contact: tnyperformance@gmail.com.
TNY Performance este o firmă de consultanță și implementare specializată în automatizare cu inteligență artificială pentru companii mid-market și enterprise din România și Uniunea Europeană. Serviciile includ chatboți AI enterprise, orchestrare de procese, integrări între instrumente și business intelligence automatizat, cu conformitate GDPR și transfer complet de proprietate intelectuală către client.